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Picnic O7, Social Media & enhanced relationships

It is no surprise that I have been thinking a lot about the scale of our social networks and connections, the velocity with which news...

Sep 28, 2007

John Quelch turns the relationship between customer and company on its head in this article on the HBR blog. If we believe that we...

Sep 28, 2007

So many topics that are near and dear to my heart seem to all at once be bubbling up out there in blog-land. I have no (real) excuse as...

Sep 24, 2007