Reading through some of my favorite feeds today and caught myself mumbling amen on all posts that referred to complexity. I am drawn to complex. Not complex as in complicated and not easy to use (that really is stupid). No, I mean complex that realizes that humans are complex and therefore businesses are complex.
Call me stupid, but if it's the complicated, edgy stuff that involves true integration across company, product and people. I am hooked. I love the fact that inherent in Brian's definition of Edgework is an integration across disciplines. I have always bristled when asked to "go market" Widget X. [For that matter I also bristle at the "go market", but I will save that for a later post].
It is time to pick sides. Do you want a quick fix? If quick hit numbers are your only goal, hire an SEO guy and have at it. Or jump on one of the latest buzzwords or make a "viral video".
Yes. Complex is hard. Absorbing and dealing with all the information and tools and nodes flying at us today can make your head spin. Mine spins a lot lately, but I can't imagine not playing in this sandbox. It is rich and rewarding. The exciting stuff is happening in this mushy relationship-driven universe; where "quid pro quo" is not so obvious, focus is on the individual and the solutions to your problems involve time, attention, integration and iteration.
Ask yourself if you or your organization have the sticktoitiveness and will power to play in these undefined areas? Thank god the tools are cheap and the barrier to entry is low. All you need is a willingness to experiment and a sense of adventure.
Hey, is there a podcast of your community evangelism presentation? I'd love to hear it and point to it. I totally agree with you (of course!) about no shortcuts. This stuff is time consuming and involves lots of homework. And, you have to actually empathize and care about what people are saying.
I'm holding my hand up to be picked for the 'complex' team.
Posted by: Brian Oberkirch | May 01, 2007 at 03:13 PM
I knew you would..;). Alas, no podcast of the workshop. There was a small snip archived on Ustream of Anil being his usual brilliant self and there were a few great live blog post. Try
Marketing Nirvana , Sean Bohan
Posted by: deb schultz | May 05, 2007 at 01:39 PM