Top 3 Posts - first in a new series

Like many of you, I bookmark and clip and save posts and articles I plan to revisit, comment on or link back to.  Although it is easier than ever to file and organize these items online, these links often get lost in a flurry of newer ideas.  More often than I would like to admit they wind up as draft posts that never get published. And then the moment is [sigh] gone.  I am always grateful to people who act as my "curators"  and provide me with shortcuts to good info in straightforward ways - aka links of the day, top 10 lists etc. 

So, here is my contribution to what I call the 'community of curators'. I pledge to work hard to maintain this discipline.  I hope you find it helpful.

1. Conversational Crossroads - Pete asks, "Is "engagement" code for the same-old-way but with a better face, or it truly a model grounded in listening, consumer respect, and co-creation?"  I too am worried that words like engagement, conversation and intention are being thrown around without any real understanding of what they mean.

 

2. Top Ten Ways Businesses, Associations & Organizations Can use Social Networking - Chris' great posts on practical, tactical benefits to social networking in the 'grown-up' world. (I am such a sucker for top 10 lists). For example using the network to create an entire ecosystem:  By creating a strong network of complementary providers with similar philosophies and business practices, a single service provider can provide a much greater proposition to a prospective customer than an individual working without the benefit of the network.

 

3. Toward a new relationship - "We need something that expresses the user's or the customer's intentions." Doc discusses the need for new tools and most importantly something I have been struggling with as well - now that the customer has more 'power in the relationship, isn't about time we get smarter about working within the new bounds of this relationship?

[Note: Why Top3Posts? I like things in threes and Top 10 seems like too many.  My intention is to have these Top3Posts be themes (or memes) that I am wrestling with and engage you to wrestle with me]

Comments

[christopher carfi]

deb, thanks for the inclusion on the list!

back to fighting the good fight to make this stuff easier to implement and easier to explain its value,
-cfc

[Debs]

You betchya - looking forward to what you come up with!

[Robert Tolmach]

Hi Deb

Pretty funny juxtaposition:

"Note: Why Top3Posts? I like things in threes and Top 10 seems like too many."

What's # 2 on your list? "Top 10 ways. . .

xoxo
RObert