Top 3 Posts - first in a new series
Like many of you, I bookmark and clip and save posts and articles I plan to revisit, comment on or link back to. Although it is easier than ever to file and organize these items online, these links often get lost in a flurry of newer ideas. More often than I would like to admit they wind up as draft posts that never get published. And then the moment is [sigh] gone. I am always grateful to people who act as my "curators" and provide me with shortcuts to good info in straightforward ways - aka links of the day, top 10 lists etc.
So, here is my contribution to what I call the 'community of curators'. I pledge to work hard to maintain this discipline. I hope you find it helpful.
- Conversational Crossroads - Pete asks, "Is "engagement" code for the same-old-way but with a better face, or it truly a model grounded in listening, consumer respect, and co-creation?" I too am worried that words like engagement, conversation and intention are being thrown around without any real understanding of what they mean.
- Top Ten Ways Businesses, Associations & Organizations Can use Social Networking - Chris' great posts on practical, tactical benefits to social networking in the 'grown-up' world. (I am such a sucker for top 10 lists). For example using the network to create an entire ecosystem: By creating a strong network of complementary providers with similar philosophies and business practices, a single service provider can provide a much greater proposition to a prospective customer than an individual working without the benefit of the network.
- Toward a new relationship - "We need something that expresses the user's or the customer's intentions." Doc discusses the need for new tools and most importantly something I have been struggling with as well - now that the customer has more 'power in the relationship, isn't about time we get smarter about working within the new bounds of this relationship?
[Note: Why Top3Posts? I like things in threes and Top 10 seems like too many. My intention is to have these Top3Posts be themes (or memes) that I am wrestling with and engage you to wrestle with me]
