Once again Ze Frank thinks so we don't have to. I love Ze's stuff. He has been doing the viral, user-generated stuff before it hit the pages of Business Week and before the tools were as accesible as they are today.
He makes me smile. He is wise. He is generous. [Back in 2002, he graciously created a great video for The Downtown Info Center - a community center and website I developed after 9-11.]
the show with zefrank [direct link]
Bonus archived Ze bit entitled client communications. It wil resonate with anyone who communicates. And also plays nicely off of advergirl's recent post.
[Note to any client or potential client or potential boss - this resonates with me hypothetically, of course]
