Leave it to Doc to find just the right phrase to sum up what all of us in the new world of marketing have been talking about.
Today's Live Web is a "Relationship Economy. ( see Doc's original post here).
Committment phobia leads to being alone - so if your goal is to have customer's, start thinking long-term commitment.
Is it easy--no. Is it
worth it -- definitely.
One of the most important pillars of a good relationship is RESPECT. Start there - and the rest will be a lot easier.
